Terms of Service

Last Updated: July 22, 2026

These Terms of Service (“Terms”) are a binding agreement between you (the “User,” “you,” or “your”) and Purple Cup Media LLC (“Purple Cup Media,” “we,” “us,” or “our”), the operator of the website located at www.purplecupmedia.com and any related subdomains, websites, learning portals, communities, or digital properties (collectively, the “Website”).

The Website provides educational content, online courses, training programs, certification preparation materials, digital downloads, books, webinars, community resources, and related services (collectively, the “Services”).

By accessing or using the Website, purchasing a course, downloading materials, enrolling in training programs, or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must discontinue use of the Website and Services immediately.

No content published on the Website constitutes a contractual offer. Your purchase or enrollment constitutes an offer to purchase Services, which we accept when we provide an order confirmation, enrollment confirmation, or access to the purchased Service, at which time a binding agreement is formed.

These Terms apply to both individual consumers and business customers.

1. Definitions

“Account” means the personal information, login credentials, and payment information used to access the Website, Services, Courses, Communities, and digital resources.

“Content” means all text, graphics, images, videos, audio recordings, books, downloadable files, course materials, quizzes, assessments, presentations, logos, software, and other materials available through the Website or Services.

“Courses” or “Services” means the educational courses, training programs, certification preparation materials, online learning content, books, downloadable resources, webinars, communities, and other products or services provided by Purple Cup Media.

“Payment Information” means the information required to purchase products or Services through our third-party payment processors.

“Website” means purplecupmedia.com and all associated subdomains, learning portals, and community platforms operated by Purple Cup Media.

“We,” “Us,” “Our,” or “Purple Cup Media” means Purple Cup Media LLC, an educational media and technology company organized under the laws of its jurisdiction of formation.

2. Eligibility & Age

You must be at least 18 years old to create an Account or purchase a Course. Individuals under 18 may use the Website only with the involvement and supervision of a parent or legal guardian who agrees to these Terms and who provides or authorizes any Payment Information.

By using the Website, you represent that the information you provide is accurate and that your use complies with all applicable laws.

3. Accounts

To purchase or access certain Courses, you must create an Account. You agree that all information you provide is accurate, complete, and current, and that you will keep it up to date.

You are responsible for maintaining the confidentiality of your Account credentials and for all activity under your Account. Do not share your username or password.

If you believe your Account has been accessed without authorization, contact us immediately. We are not liable for losses arising from your failure to safeguard your credentials.

4. Courses, Pricing, and Payment

One-Time Purchases

Courses are sold as one-time purchases. Unless a Course page states otherwise, your purchase grants access to that Course for the access period described on the Course page, which may be a fixed duration or for the lifetime of the Course’s availability.

We do not charge recurring or subscription fees for one-time Course purchases unless specifically disclosed.

Pricing

All prices are stated in U.S. dollars and are correct at the time of posting. We may change prices and modify promotional offers at any time.

If a price changes between the time you place an order and the time we process it, the price in effect when you submitted your order will apply.

Payment and Order Acceptance

Payment is collected through our third-party payment processor. Your order is an offer to purchase Services, which we accept by providing an order confirmation, enrollment confirmation, or access to the purchased Service.

You are responsible for any applicable taxes.

If we do not accept your order, any amounts paid will be refunded.

Free Courses

Some Courses or materials may be offered at no charge. No payment is required for free Courses, and refund provisions do not apply to them.

5. 30-Day Money-Back Guarantee

We want you to be satisfied with your purchase. If you are not satisfied with a paid Course, you may request a full refund within 30 days of your purchase by emailing [email protected] from the email address associated with your Account.

Refunds will be issued to the original payment method within a reasonable period following approval.

After 30 days from the date of purchase, all fees are non-refundable except where required by applicable law.

This guarantee applies only to paid Courses and does not apply to free Courses.

We reserve the right to deny refund requests where there is evidence of abuse, fraud, excessive refund activity, violations of these Terms, or circumstances indicating that Course content has been improperly accessed, copied, distributed, or misused.

6. Intellectual Property and License to Use Courses

Ownership

Except for Content you submit and third-party materials, all Content on the Website and in the Courses, including text, graphics, logos, images, videos, audio lessons, presentations, workbooks, downloadable materials, page layouts, and underlying code, is owned by Purple Cup Media LLC or its licensors and is protected by United States and international intellectual property laws.

Your License

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use purchased Courses for your personal, non-commercial, educational use.

You may not:

Downloadable materials, including PDFs, workbooks, templates, guides, books, and supplementary resources, are licensed solely for the personal use of the purchaser and may not be shared, redistributed, uploaded to file-sharing sites, sold, or otherwise distributed without prior written permission from Purple Cup Media.

Sharing Accounts or Course materials constitutes a material breach of these Terms and may result in termination without refund.

7. Independence; Third-Party Trademarks and Non-Affiliation

Purple Cup Media is an independent provider of educational, business, technology, artificial intelligence, data, governance, cybersecurity, cloud computing, project management, and certification-preparation content.

Unless explicitly stated otherwise, Purple Cup Media is not affiliated with, endorsed by, authorized by, sponsored by, or otherwise connected to any certification body, technology vendor, educational institution, professional organization, or government agency.

All trademarks, logos, product names, certification names, and brand identities mentioned throughout the Website or Courses remain the property of their respective owners and are used solely for identification, educational, commentary, or descriptive purposes.

8. Educational Purpose; No Professional Advice; No Guaranteed Results

The Services and all Content provided by Purple Cup Media are intended solely for educational and informational purposes.

Nothing contained in the Website, Courses, books, webinars, blogs, downloadable materials, communities, or other Services constitutes legal, financial, accounting, tax, cybersecurity, compliance, medical, employment, investment, or other professional advice.

Purple Cup Media does not guarantee:

Results depend on many factors outside of our control, including individual effort, experience, study habits, workplace conditions, and industry changes.

Certificate Disclaimer

Certificates of completion issued by Purple Cup Media verify completion of course requirements. Unless explicitly stated otherwise, such certificates do not constitute an accredited academic degree, professional license, government credential, continuing education credit, or industry certification.

9. User Conduct and Communications

When using communication features such as forums, discussions, comments, messages, or community areas, you agree not to:

We reserve the right to monitor, retain, moderate, edit, remove, or restrict communications and user-generated content.

We reserve the right, in our sole discretion, to remove comments, forum posts, messages, or community contributions that violate these Terms or that we determine to be inappropriate, harmful, unlawful, misleading, or disruptive.

By submitting content or feedback, you grant Purple Cup Media a non-exclusive, royalty-free, worldwide license to use such content in connection with operating and improving the Website and Services.

10. Third-Party Platforms and Links

The Website may integrate with third-party platforms, payment processors, video hosting providers, learning management systems, and other external services.

We are not responsible for the operation, availability, policies, or security of third-party services.

Links to third-party websites are provided for convenience only and do not imply endorsement.

11. Disclaimers

THE WEBSITE AND THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE FULLEST EXTENT PERMITTED BY LAW, PURPLE CUP MEDIA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Website or Services will be uninterrupted, secure, error-free, or completely accurate.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PURPLE CUP MEDIA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THE WEBSITE OR SERVICES SHALL NOT EXCEED THE GREATER OF:

Nothing in these Terms limits liability that cannot legally be limited.

13. Indemnification

You agree to indemnify, defend, and hold harmless Purple Cup Media LLC and its owners, officers, employees, contractors, and agents from any claims, liabilities, losses, damages, costs, and expenses, including reasonable attorneys’ fees, arising out of:

14. Privacy

Your use of the Website is also governed by our Privacy Policy, available at:

https://www.purplecupmedia.com/privacy-policy

The Privacy Policy is incorporated into these Terms by reference and describes how we collect, use, store, and protect personal information.

15. Changes to These Terms and the Website

We may modify these Terms, the Website, or the Services at any time.

When material changes are made, we will update the “Last Updated” date and may provide additional notice where appropriate.

Your continued use of the Website constitutes acceptance of any revised Terms.

16. Termination

You may stop using the Website at any time.

We may suspend or terminate your Account or access to the Website or Services if you violate these Terms or engage in conduct that we determine is harmful to Purple Cup Media, our users, or our business.

Upon termination for violation of these Terms, your license to access Course materials immediately ends and no refund will be provided.

17. Governing Law and Jurisdiction

These Terms and any disputes arising from them shall be governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Any legal action arising from these Terms, the Website, or the Services shall be brought exclusively in the state or federal courts located in Ohio.

You consent to the exclusive jurisdiction and venue of such courts.

18. General Terms

These Terms, together with the Privacy Policy and any Course-specific terms presented during checkout, constitute the entire agreement between you and Purple Cup Media.

If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.

Failure to enforce any provision shall not constitute a waiver of that provision.

19. AI Content and Technology Disclaimer

Some Services may include content generated, enhanced, summarized, or assisted by artificial intelligence technologies.

Although Purple Cup Media makes reasonable efforts to review educational materials, AI-generated or AI-assisted content may contain inaccuracies, omissions, outdated information, or errors.

Users are responsible for independently verifying information before relying upon it for professional, legal, financial, business, technical, or compliance-related decisions.

Purple Cup Media shall not be liable for actions taken based upon AI-generated or AI-assisted content.

20. Contact Us

If you have questions regarding these Terms, please contact us:

Purple Cup Media LLC
Website: https://www.purplecupmedia.com
Email: [email protected]

Business Location:
Milford Center, Ohio
United States